FREQUENTLY ASKED QUESTIONS
All Products
Alloy Forms
Scale Structures LTD
Q.
I've misplaced or damaged some parts while building one of your kits. Can I get replacements?
A. Scale Structures will gladly replace
any missing, damaged (even if damaged during assembly) or broken pewter parts, regardless of where you purchased the
kit for only the cost of materials, postage and handling -contact us directly.
You normally will not need to purchase the entire kit.
Any pewter parts damaged during assembly that were
purchased directly from us in Kansas can be replaced at no charge other than
postage and handling.
Q. How do I prepare the pewter castings for
display?
A. First, remove any flash or sprues from part with a sharp razor knife
and or fine metal file. (Flash is the excess metal that seeps between the two
mold halves when casting occurs & sprues are the filling 'tubes' for the
molten pewter to flow into the parts' cavities). Clean casting with soap and
water. Let dry. Paint.
Q. How do I prepare resin castings for assembly and
display?
A. Examine castings for excess resin -especially in window areas on
building kits. Carefully remove flash or excess material with a sharp razor
knife or file or fine grit sand paper. Remember that resin is very brittle and
actually cuts easily!
After handling, wash with soapy water to remove finger oils and/or
mold release agents, rinse and dry. Remember that gluing a painted surface
does not create a very strong bond between parts; sand away any
paint.
Q. What is cast resin?
A. Please see our
Product Glossary >>.
Q. Are any of your products built or pre-painted?
A. We are sorry to say we that we do not offer any products
that are pre-built or pre-painted. We suggest
contacting your local hobby clubs or modeling magazines for members or
advertisers who might do that for you.
Q. What type of glue do I use for assembling cast resin models?
A. We suggest using either ACC or Epoxy cement. Large resin
items need to be held together with epoxy only.
Q. What type of paints can I use on your products?
A. We suggest any water or oil based hobby paint. But before you start,
always wash
your resin or pewter castings in warm soapy water to clean off molding release agents or finger handling
oils.
Q. What is a craftsman kit?
A. Please see our
Product Glossary >>.
Q. Does size & scale really matter?
A. Yes - for certain applications. Consider the size of a broom, clock,
or dish.
Those items alone come in all sizes and shapes, and are used in many applications.
So, scale does not matter always, unless you talking doors, or something
similar to that. Many of our super detailing products (2000 series) will work
for scales other than HO!
Q. Are the line drawings of your parts shown "actual size"?
A. No. All line drawings are not to scale representations of the products
we manufacture.
Q. What does "scale" mean?
A. Please see our Product
Glossary >>.
Q. The photos of some of your kits show figures,
autos, etc. Are these included with the kit?
A. All photos of all products are representations of
what our items can look like when finished. No figures, autos, or scenery items
are included in our kits unless specified.
Q. The drawing that came with my "tractor"
kit shows some parts that were not included in the kit.
A. The instructions and drawings of the Alloy Forms
"tractors" have been generic in the past. They represented various ways that particular
model could be built, and not necessarily all parts shown were included with every
kit. New versions of instructions are model specific. Contact us if you
would like the new version!
Q. Can the
Jensen Oil pump be motorized?
A. Yes, by adding steel rod/wires to all pivot points
and installing a motor under the bench-work, connected to the pump rod.
Q. Does the Scale Structures Turntable come with a motor and pit?
A. No motors are provided for that kit at this time. Also, the pits needed for these kits
must be custom built per application of the turntable.
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